Is Consumers Energy a good company to work for?

Consumers Energy has an overall rating of 3.6 out of 5, based on over 764 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 65% of employees would recommend working at Consumers Energy to a friend and 54% have a positive outlook for the business. The best reviews about Consumers Energy have been left by employees working as Intern , Cooperative Assistant and Engineer .

Does Consumers Energy pay their employees well?

According to anonymously submitted Glassdoor reviews, Consumers Energy employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Consumers Energy. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Consumers Energy?

65% of Consumers Energy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Consumers Energy 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Consumers Energy?

Intern (22) , Cooperative Assistant (21) , Customer Service Representative (16) , Engineer (14) , Project Coordinator (11) , Administrative Assistant (10) , Manager (10) , Director (9) , IT Analyst (9) , Intern - Hourly (6) , Supervisor (6) , Technical Analyst (6) , Administrative Specialist (5) , Designer (5) , Journeyman Lineman (5)

What are the pros of working at Consumers Energy according to real employee reviews?

"Good benefits and even provide an onsite fitness center at most locations." ((in 99 reviews)); "Good pay and possible to move up the chain" ((in 80 reviews)); "Some great people throughout the organization but you have to look hard for those people and there’s not enough of them." ((in 43 reviews)); "Great Work life Balance" ((in 27 reviews)); "Great Culture and work envirorment" ((in 25 reviews))

What are the cons of working at Consumers Energy according to real employee reviews?

"Senior leadership going back on promises" ((in 24 reviews)); "Upper management is afraid to lead and they are so focused on DE&I that they are promoting people to positions they have no reason for being in." ((in 12 reviews)); "The current CEO got a new CIO in 2010 and then together they tried to implement IT Outsourcing which failed miserably." ((in 12 reviews)); "5% raise in lieu of the extra salary" ((in 9 reviews)); "high stress" ((in 4 reviews))

What are employees saying about Consumers Energy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Consumers Energy layoffs and their outlook for job security at Consumers Energy in 2026.

What are the top reviewed Consumers Energy locations?

Jackson , Grand Rapids , Lansing , Royal Oak , Saginaw , Detroit , West Olive , Kalamazoo , Livonia , Traverse City , Alma , Bay City , Wixom , Flint , Holland , Battle Creek , Essexville , Macomb , Novi , Michigan Center , Muskegon , Jackson , Norton Shores , Port Sheldon , Phoenix , Boyne City , Ludington , Hamilton , Ann Arbor , Cadillac

Consumers Energy reviews

3.6

65% would recommend to a friend

(599 total reviews)

Garrick Rochow

58% approve of CEO

54% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

Consumers Energy has an employee rating of 3.6 out of 5 stars, based on 599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumers Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

599 reviews

2.0

Jul 1, 2023

We miss our old CEO. Company has been going downhill since she left

Technical analyst

Recommend

CEO approval

Business Outlook

Pros

Parental leave- 4 months for fathers, nearly 6 months for birthing mothers.

Cons

I’ve worked at this company for 6 years now, the longest I’ve ever been at a company. I’ve worked in different areas of the company. The quality of your direct supervisor varies widely. It’s an honest gamble if you’re getting a good manager or not. I’ve seen managers who should have been fired for harassment, but still work here, even after they were reported. Garrick, the current CEO is running the company into the ground. I miss Patti, our old CEO every single day. Retiring all of our coal plants and replacing with renewables is extremely risky. Especially in such a short time frame. And pushing customers to use less energy. Garrick’s clearly a do as I say or else kinda guy. As others have said, everyone was forced to return to the office or leave. After previously being told we could stay working from home after the pandemic, or that we could move out of state , and many out of state folks were hired during the pandemic. It’s a mess right now, as many people are leaving, and there’s no plan on what to do about the work they used to do. But you can bet those who remain will have to shoulder the weight of the work everyone who left has to do. And the utter disregard for how this has impacted the employees is shameful. The company-wide Teams call when the return to office mandate happened was the most tone deaf joke of a conversation I’ve ever seen. These are real people’s lives they’re messing with. People with families. The company has truly showed its cards-people are expendable. I also echo the other reviews about the uselessness of HR. Or People and Culture as they are now known. The pay increase freeze, and job reclassifications with no pay adjustment is a joke. People get title changes with no compensation change. As long as Garrick is at the helm, I honestly would not apply here. It’s a darn shame too. All the work Patti did to build the culture up is gone. It used to be a great place to work

2.0

Apr 7, 2023

Previously was a good company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most co-workers are amazing people and great to work with.

Cons

In less than 3 years, the CEO has taken this company from an ideal employer to one that should be avoided. Executive leadership claims to care about employee empowerment and wellbeing, but their actions do not match their words. Promises were made that employees took on good faith, making life decisions, that are now being reverted. There are currently hard line policies being implemented designed to cause a mass exodus. When it comes down to employee wellbeing or shareholder profit (which translates into heavy executive bonuses), the shareholder profit will win every time.

3.0

Feb 12, 2015

Good for external hires, bad for those trying to climb

Senior business support consultant

Recommend

CEO approval

Business Outlook

Pros

It's a stable, healthy company. The people are pretty nice, good to work with. Up and coming Officers are solid (including IT department which is now under good management). There are a good amount of lazy people though so being a "high performer" means you get work piled onto you. Work enjoyment and soft perks (like telecommuting) are really based on VP area.

Cons

HR actively sabotages talent. A job is posted at a certain salary, and if you're an internal candidate they will give you a 3-5% raise in lieu of the extra salary - and yet expect you to perform the full duties of the position. I've witnessed this dozens of times and I'm not even privy to that information. It definitely takes a hit on morale because it is talked about. Why do you have faith in someone to do a job but won't back it up? "Hey you're getting $40k and we're hiring you for a $70k job. You need to perform all the duties of the job, but we're going to pay you $44k. And you should thank us." That policy makes no sense and happens all the time -- and I'm not exaggerating the numbers. I believe this is because they think you have no other recourse: they're the only major employer in Jackson. I know people the same age with similar background where one gets paid literally twice the other because one was an external hire and the other an internal promotion. For you external candidates, the magic salary grade is 19 (approximately $109-$119k). If you make above that your annual bonus is 5 digits. If you make below that it is 3 digits. Yes, 3. CEO John Russell's response is "if you're not happy then get the hell out of here." Rather than fix things he just thinks anyone who raises their hand is a bad apple. In short: if you're coming from the outside, jump at it. Good company. But don't plan on living out your career here if you're wanting to increase earnings. It's a shame to let all those relationships people build go to waste, but it's well known that peer company DTE pays better for the same jobs.

Viewing 25 - 27 of 599 Reviews

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Jobs at Consumers Energy

Project Scheduler III

Real Estate Representative III

Gas Scheduling Administrative Support