Cook Out reviews

3.0

45% would recommend to a friend

(69 total reviews)

Jeremy Reaves

59% approve of CEO

52% positive business outlook

Reviews by job title

69 reviews

Reviews about "Culture"

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2.0
Sep 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Best quality fast food i've had. Teamwork atmosphere with the crew was very strong..

Cons

No computers so all records are kept on paper. The politics were worse than anywhere I've worked, and you're set up to lose bonuses/be terminated for very small things. Labor/waste records at the store were always different from the ones they showed in meetings. People who transferred out of my store were still being included in my store's labor cost, which directly affected my profit share. These numbers were never corrected with them. Upper management is very rude, on a few occasions I received an all-caps fax from the corporate office when my office worker's fax machine wouldn't receive an invoice/deposit slip demanding I fax it to them "IMMEDIATELY, NO EXCEPTIONS!!!!!", directly from the second in command of the entire company. When I called the office to explain the fax might not have gone through and the slip itself was already on its way to the office the response was like they were accusing me of stealing the deposit, without actually saying it. No quality of life as a manager. You're overworked and unappreciated.

1.0
Aug 12, 2014

Disrespectful Managers, Overworked, Underpaid...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can get a lot of hours which helps with the low pay. The food is quality and you get a 30 minute break with half price food for every shift, regardless of length.

Cons

General Managers treat workers with no respect. You have to work long arduous shifts with little time for a break. Pay is extremely low. It is said that you are supposed to get raises as you learn each station, for training people, and for closing. I can run every station, have trained numerous people, and close the store on a regular basis yet I am still paid my starting pay of 7.25$. This wouldn't be too bad if as an employee we were given deserved respect and the managers stuck to their word and the companies general policies. There have been many occasions I have seen managers break the same policies they reprimand employees for not following.

2.0
Nov 26, 2013

What Training?

Recommend
CEO approval
Business Outlook

Pros

Not sure, I hear the money is good? The food is good, but they really didn't seem concerned with their presentation.

Cons

I was hired as a manager in training at a newly opened store. 90 percent of the staff where managers from other stores(so you would think they would be awesome trainers) The first day, I started about 8am and was given to a girl who really didn't want to train me. So I cut onions and broke down boxes, swept floors etc. No big deal, it has to be done and you need to learn the business right? Around 5pm they finally got around to doing my new hire paperwork, which they didn't have the correct tax forms. And I never got a tour of the place or introduced to anyone. The next day, I did the same thing till mid afternoon when they decided to put me on the line making sandwiches and calling out the stuff I needed to complete them with the correct condiments added. They gave me an hour to learn the menu. (they should have sent the sandwich info home with me the night prior) Then threw me in the mix....Now, remember these are all managers that I am working with.....The guy next to me is grabbing things out of my hands, and making noises to the effect that I am really frustrating him. Really? Anyway I have been in the restaurant business my entire life, and never had this kind of experience. I was really hoping for a call for a exit interview, but I never got that.....or paid for the time i was there......

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