Coury Hospitality reviews

3.6

55% would recommend to a friend

(71 total reviews)

Paul Coury

80% approve of CEO

55% positive business outlook

Coury Hospitality has an employee rating of 3.6 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coury Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

71 reviews
1.0
Aug 4, 2023

If you're looking for positive culture, this place is not for you

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a job and there are some good people putting up with the same stuff

Cons

Poor pay, poor benefits, major favoritism, and unethical business practices. Corporate leaders who have impact on culture drink a lot while working and visiting other properties displaying behavior we don't accept at our own property. I get uncomfortable when they visit.

avatar
Coury Hospitality Response
2y
Hello Curator, I’m so sorry to hear that your experience with our company and our corporate staff has been so unfavorable. I notice that despite all the negatives that you listed, you have been employed at your current location for over 3 years, so I’d love to hear more about what has encouraged you to stay, as well as discuss areas for improvement, so that we can learn from your experience. Please reach out to me to me at nmiller@couryh.com to continue this conversation. Thank you for providing your feedback.
3.0
Jul 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Fantastic stock and chance to shine in the bar industry. Restaurant is connected to a hotel which provides good benefits.

Cons

They will take your soul. They string you along with promises of training and then share your wages with other people who did not work your shift. Minus one person in higher management, the operation is a problematicat best, and a dumpster fire at worst. Good money, and good line managers, but the people at the very top are awful.

avatar
Coury Hospitality Response
3y
Thank you for providing your feedback on the working conditions and leadership you've experienced. I see that you worked at your location for some time, so I'm sorry to hear that you feel it wasn't always a positive environment. If you would like to discuss in more detail, you can reach out to me, Nora Miller (nmiller@couryh.com, 479-841-9358). Thank you again.
1.0
Jun 25, 2023

Just run.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I wish I could think of just one.

Cons

Bully culture, inappropriate relations between staff and management, favoritism, awful working conditions (overworking, unsanitary conditions, broken equipment, broken ac, and leaks flooding the kitchen) are the norm at Ambassador Hotel OKC. Management loves to interrogate and intimidate staff. Psychological abuse, implied threats, and expoiltation are Jason and Danielle's MO to motivate staff. The environment is toxic and extremely oppresive. HR falsified my report, Jason and Danielle falsified my employee file. I have spoken to 2 separate employment attorneys who are willing to represent me in a lawsuit. Ambassador OKC is losing staff at an alarming rate and instead of doing better, they double down on staff that attempts to remain and help save the sinking ship. They will interview you and ask personal questions, make all of the promises about developing you professionally, and then weaponize your goals, dreams, and even basic needs. If you complain at all of set any form of boundary about how you're being treated, they retaliate by withholding your PTO, cutting your hours so you lose benefits, keeping so much staff on that is dilutes the tip pool so you can't make money, assigning you more work while letting their pets do literally nothing (like hanging out in a completely separate part of the building for hours at a time while they collect off of the tip pool) all while manipulating your pay down to nothing, and encouraging their pets to bully you. I fully expect to be rebuttaled by HR on this post. Just know they are disingenuous and only have an interest in executing damage control!

avatar
Coury Hospitality Response
3y
I'm sorry to hear that your experience at one of our locations was not a positive one for you. Your feedback has been shared with the leadership team and I can assure you that HR at the local and corporate level are dedicated to making sure that all our curators are heard and that complaints of misconduct are investigated with the utmost diligence. Thank you for your feedback, Nora Miller Executive Director Talent Development, Culture & Engagement
Viewing 31 - 33 of 71 Reviews

Glassdoor has 75 Coury Hospitality reviews submitted anonymously by Coury Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Coury Hospitality is right for you.