Custom Ink reviews

2.9

30% would recommend to a friend

(703 total reviews)
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David Doctorow

23% approve of CEO

23% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
1.0
Mar 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Company Paid Healthcare ‘ok’ Employee Meal Budget >100 m/o

Cons

Everything else. Lack of Leadership. Constant Changing Priorities to offset the massive month over month / year over year losses. No clear work expectations. High School Mentality / Mean Girl Culture Constant Layoff Fear

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Custom Ink Response
1y
Thank you for taking the time to share your experience. We're glad you’ve found value in the healthcare benefits and meal program. We’re genuinely sorry to hear that other aspects of your time at Custom Ink have felt challenging. We understand how important clear expectations, supportive leadership, and psychological safety are to a positive work environment. Your feedback underscores areas we’re actively working to improve, especially as we navigate change. We appreciate your candid input and wish you all the best in your continued journey.
3.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Challenging but fulfilling work. Supportive co-workers. Good cause.

Cons

Constant downsizing and layoffs harmed team morale. Had to prove the work has value. Lack of product vision.

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Custom Ink Response
1y
Thank you for sharing your experience. We're glad to hear you found the work fulfilling and appreciated the support of your teammates—we believe strongly in the power of meaningful work and community. We also understand how difficult organizational changes and uncertainty around direction can be. Your feedback about morale, value alignment, and product vision is important, and it’s something we’re actively reflecting on as we work to strengthen our foundation and look ahead. We truly appreciate your contributions and wish you all the best in your next chapter.
4.0
Mar 11, 2025

Great Culture

Recommend
CEO approval
Business Outlook

Pros

Collaborative Environment Positive Culture Great Place to Start your Career

Cons

Family-Run Business Feel Tendency Toward Micromanagement

Viewing 40 - 42 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.