Custom Ink reviews

3.0

35% would recommend to a friend

(178 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Reviews by job title

178 reviews

Reviews about "Management"

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3.0
Jul 16, 2023

A great place to work until it wasn’t.

Recommend
CEO approval
Business Outlook

Pros

- Inexpensive health insurance - Learning & Development opportunities - Peer group was amazing and encouraging - Team took pride in their work - Immediate supervisor was pragmatic and allowed for autonomy - Felt that I could be honest and open without repercussions, at least until August 2022.

Cons

- It was as if the company did a 180° shift late summer 2022: went from treating folks with respect to making them feel like they were nothing more than their production. - Company brought in leaders that didn’t fit the brand. Their arrogance, ego and lack of leadership led to massive breaks in trust. - The site closures were not planned well at all. There was so much care and thought that went into taking care of those who were laid off, but it was as if no consideration was put into the repercussions of the closures. The production team in Dallas was hit hard because of the terrible planning. - Senior leadership team is clearly disjointed and not aligned. Marc seemed to hide behind the board and other SLT members when unpopular decisions were made.

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Custom Ink Response
3y
Thank you for providing your feedback to us. Your insight helps us better understand how we can improve. We’re glad you were happy with the benefits, learning opportunities, your leadership, and more. Although we tried to support impacted Inkers with generous severance packages and an extended benefits period, we understand how difficult this experience has been and will share your feedback with our team. If you want to share further thoughts or feedback, please reach out to us directly at inkerfeedback@customink.com.
2.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay, Hours, customer interactions and good co workers

Cons

Management Communication (lack thereof) Micro Aggressions in the Workplace

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Custom Ink Response
3y
Thank you so much for your feedback. We truly want to make your Inker experience the best it can be. Please reach out to us to share your feedback so that we can work to help you: inkerfeedback@customink.com
5.0
Jun 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work opportunities for office jobs Balanced workload that promotes work-life balance Exceptional management with a focus on employee success Outstanding benefits package Competitive paid time off (PTO) policy

Cons

Do not have any to list

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Custom Ink Response
3y
We’re so glad to hear your thoughts. It’s very important to us that Inkers have a great experience when working with Custom Ink. We know that everyone is busy, and it takes effort to stop by and write a nice comment. We appreciate that you did!
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