Custom Ink reviews

2.9

30% would recommend to a friend

(703 total reviews)
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David Doctorow

23% approve of CEO

23% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
3.0
Aug 26, 2019

Going Through Changes

Recommend
CEO approval
Business Outlook

Pros

Let you work from home after getting up to speed. Good Benefits

Cons

Changing from young company to corporate. Management seems disconnected with employees in other locations.

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Custom Ink Response
6y
Thank you for your review. We value constructive criticism! It’s created much of what we have today in terms of our roles, processes, communication and environment. True to that spirit, change at Custom Ink is a constant and sometimes that means we don’t always get it right the first time. As a General Manager, I personally value listening to the team and my goal is to visit each site once a quarter to do that in person. I usually host an open forum and to do something fun, like a team lunch or happy hour to visit and catch up! On top of that Inkers have weekly one-on-one meetings, bi-weekly team meetings, and regular open forums on specific topics. After each quarterly team survey we create detailed action plans based on the team’s feedback. To the reviewer, my door is always open. If you’d like to share more details about your experiences please don’t hesitate to reach out to me. - Chrisi Schauder, General Manager of Art & Design
5.0
Aug 19, 2019

Overall Great

Recommend
CEO approval
Business Outlook

Pros

Great environment, lots of great people to be around. Great benefits

Cons

None, this company treats you well and makes you feel welcomed.

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Custom Ink Response
6y
Thanks for this positive review! Inkers love working together and it shows. We’re high achievers, always striving to create a great place to work and a WOW! customer experience, and that journey is never over. For example, we’re working to better integrate our systems and processes to make it easier to help our customers create amazing products. We do this while we work on defining our career paths so Inkers know how to get from role A to role B, or role G – because Inkers are rock climbers on their career journey. - Brian Miller, VP of Sales
5.0
Aug 14, 2019

GrOwIn with CI

Recommend
CEO approval
Business Outlook

Pros

Senior leadership Benefits Generous paid leave Clear expectations Development Team members

Cons

Salary is not as competitive as it could be for growing or established markets Hiring process can be lengthy and drawn out

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Custom Ink Response
6y
Thanks for the review! You’ve listed some of my favorite things about Custom Ink, specifically, the strength and connection between our team members and the focus on development. Our hiring process does feel long, but it gives you a chance to get to really know Custom Ink as much as we get to know you. Inkers tell us that on their first day it feels like they already know so many people and have a pretty good feeling about what’s it going to be like here. On the salary side, we’re never going to be the highest paying Sales organization. We feel really good about the combination of our base, commission, and benefits program for our Sales roles. We review our benchmarks every year to make sure we remain competitive and really work to put the whole package together. - Brian Miller, VP of Sales
Viewing 607 - 609 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.