Custom Ink reviews

2.9

30% would recommend to a friend

(703 total reviews)
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David Doctorow

23% approve of CEO

23% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
2.0
Sep 25, 2023
Recommend
CEO approval
Business Outlook

Pros

*Guaranteed 40 hours *Decent benefits *Progressive use of software

Cons

*Poor communication from upper management/management in general. Multiple managers along with employees came and went within locations in my region *Unclear communication between different departments. Inconsistent use of sales tools leading to unrealistic metrics. *Unclear duties from management which did not make sense on day to day tasks/sales. *Continues changes within the company when at times it was communicated opposite by Mark Kats. *Expected to take on additional tasks/activities with no application in promotion or increase pay. *Pushed one week free lunches which was inconsistent at best. *With changes in management and new positions created, there wasn't always a clear leader. *Multiple other departments downsized thus affecting customer service, sales, expectations, etc.

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Custom Ink Response
2y
We are sorry to hear that you have had a challenging experience. We are constantly working to improve our Inker experience and feedback like this truly helps us get better. Please reach out directly with more details so that we may understand your situation better: inkerfeedback@customink.com
1.0
Sep 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Snacks , Health Benefits , Benefits , air conditioned warehouse

Cons

late notice for overtime, Health Benefits changing frequently , short staffed

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Custom Ink Response
2y
Thank you for sharing your feedback. Your insight helps us better understand your experience and shows us an opportunity for us to continue to improve. Please reach out directly with more details so that we may understand your situation better: inkerfeedback@customink.com
5.0
Sep 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Excelente company, employees are friendly.

Cons

Managements they have preference other than that good

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Custom Ink Response
2y
We’re so glad to hear your thoughts. It’s very important to us that Inkers have a great experience when working with Custom Ink. We know that everyone is busy, and it takes effort to stop by and write a nice comment. We appreciate that you did!
Viewing 154 - 156 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.