DSW Part Time Associate reviews

4.1

99% would recommend to a friend

(138 total reviews)

Doug Howe

Not enough data to show CEO approval

1% positive business outlook

Part Time Associate employees have rated DSW with 4.1 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Part Time Associate professionals have an excellent working experience there. DSW is rated in line with the average (within 1 standard deviation) by Part Time Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

138 reviews
2.0
Nov 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Great Operations Manager. Quick interview process.

Cons

Crazy amount of duties that distract from taking care of the customers. Employees responsible for cleaning store....bathrooms, vacuuming, windows, etc. By the time the store opens, you're sweaty and exhausted. Constant chatter in the earpiece the entire shift. Demands for tablet totals, how many rewards signed up, etc. WHILE you are trying to talk to a customer. Reprimands to employees go out on the walkie talkies. CRAZY! Day before the RM is due for a visit, lots of cleaning, organizing, etc. takes place. WHY? Aren't the customers more important than the RM's??? Guess not.

4.0
Mar 31, 2014

Feels like family

Recommend
CEO approval
Business Outlook

Pros

Offers flexible schedules for part time associates. Management seemed to care about you as an employee and person. DSW does pride itself on it's culture and values. By far one of the best retail jobs I have had.

Cons

Depending on the size of store the hours can be limited during the slower seasons as well as opportunity to move up.

1.0
Mar 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Worked with some of the same people for years now and we're like family. Discount is nice. I have some regular customers that really make my day. There are monthly "parties" when the store buys lunch for the day, usually pizza, or a trip to Costco for drinks and sandwiches.

Cons

There is obvious favoritism, it shows in who get's promoted and who does not. Hard to trust any of the managers. Sometimes the schedules are not out until a few days before new work week. They do not like to work around your other work or school schedules. Store manager is a complete joke. There should always be one manager on the floor, they're always too busy in the office to be on the floor. I loved my job for the first year or so, unfortunately management has gone down hill and they do not like to take responsibility for their own actions, instead blaming the entire "team" for lack of success. Forget a pay raise, it doesn't matter how hard you work, your pay raise will not be near what you deserve. Should I mention your performance is rated by your Store manager who more than likely doesn't work with you that often. I wish I could say better things about the company but sadly, this is what our store has turned into. No one trusts the managers or anyone in the company enough to tell them about the problems that really go on in the store.

Viewing 136 - 138 of 138 Reviews

Glassdoor has 4,151 DSW reviews submitted anonymously by DSW employees. Read employee reviews and ratings on Glassdoor to decide if DSW is right for you.