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DSW

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DSW reviews

3.4

50% would recommend to a friend

(4,074 total reviews)

Doug Howe

53% approve of CEO

34% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

2.9

Senior management

2.8

Career opportunities

DSW has an employee rating of 3.4 out of 5 stars, based on 4,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DSW employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

4K reviews
1.0
May 18, 2010

A survivable experience, but not something I'd do again.

Sales associate
Recommend
CEO approval
Business Outlook

Pros

Some of the pros are the 30% discount and the theoretically flexible schedule. All of the associates at least get along with one another, if not become friends.

Cons

The managers make working there unnecessarily tough. They aren't good at letting you know about policy changes, and then get annoyed at you when you don't know. They try to give you hours that are outside your availability and then expect you to find a substitute. They are very quick to criticize and slow to praise, which gives workers little insentive to perform. There is also no room for growth, since they don't promote store associates to managers.

3.0
May 3, 2010

PT associate review

Sales
Recommend
CEO approval
Business Outlook

Pros

30% employee discount on clearance and regular price merchandise, decent number of hours available, clean store, fairly good management - with the exception of just one manager who can be slightly off putting

Cons

The biggest con is probably that there is no room for growth, they don't hire their own cashiers later on to be managers (unless maybe you leave the company to be a manager elsewhere and then return with experience). They also do not have benefits for PT employees and you do not receive an incentive for signing people up for rewards.

Viewing 4063 - 4065 of 4,074 Reviews
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Glassdoor has 4,151 DSW reviews submitted anonymously by DSW employees. Read employee reviews and ratings on Glassdoor to decide if DSW is right for you.