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Dealer.com by Cox Automotive

Engaged Employer

Dealer.com by Cox Automotive reviews

3.6

54% would recommend to a friend

(382 total reviews)
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Lori Wittman

72% approve of CEO

42% positive business outlook

Dealer.com by Cox Automotive has an employee rating of 3.6 out of 5 stars, based on 382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dealer.com by Cox Automotive employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

382 reviews
1.0
Jul 8, 2013

I should have trusted my instincts

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours (for some positions), it's a decent job for Vermont

Cons

1. Lack of talent - The company is filled with kids fresh out of college. They make no effort to bring in talented/educated/experienced employees. If someone applied 6-10 times before eventually getting hired, they shouldn't be with the company, but that seems to be a large portion of new hires. Training lower level employee in house was a mistake because DDC is now far behind the rest of the digital industry. 2. Structure - no one knows what the managers do. Without a clear power structure tasks do not get properly prioritized. (i.e. assignments are given laterally and each person receiving the task decides the priority). 3. Conflicts of interest - the company draws no lines between competitors. The same work is done for competing dealerships & the information on strategy & tactics is openly shared. In addition, several services are charged at exorbitant rates 10x industry standards (based on actual hours worked). 4. The products are horrible - developing everything in house was a bad idea. Every product & internal tool is riddled with bugs & completely inflexible. Since they don't/can't hire talented developers, major problems can go months or even years without being addressed. 5. Communication - Incredible revenue & employee growth has wrecked havoc on inter-departmental communication. Anything that can't be done in your department will fall into a black hole and you never know if/when it will come out. 6. No job growth - most people only move laterally when they burn out on a specific job. Promotions appear rare.

2.0
Jun 10, 2013

Heartbroken

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours can be, somewhat flexible. The environment is open and energetic. You are offered a host of health benefits. The "work environment concept" is hopeful and amazing.

Cons

You can expect to be "thrown under the bus" if you display more talent than your manager. You can expect middle management to blatantly lie and if you prove to the contrary, expect to be let go. (getting "thrown under the bus" is such a common phrase, it's almost comical). The health and wellness activities are for middle and upper management only, while others do not have the time or energy. While middle and upper management can use all health facilities at any point in time, others can only use it before work hours, lunch hour, or after work. I highly and strongly recommend that if you ever have issues with anyone or anything, you never make anyone aware of it. Not one single person. Even if you think this person is on your side. The best plan to move up in this company is to become brainwashed, drink from the water that is Dealer.com and assimilate. You can go far by lies, back stabbing, and politics. It's not what you know, it's who you know. Talented people leave, shrinking the talent pool. The talent that leaves Dealer tells the rest of the small community the truth behind Dealer. Not family friendly. In fact, if you have kids, married and love them. Say goodbye to them, you will no longer be needing them as Dealer is not family friendly. They frown on having to pick kids up or doctors appointment. They frown on wanting to leave on time to have dinner with them. **I really wanted to love this job. I worked hard and was kind to others. If you are single, under 30 years of age, like to party, like to drink, have a huge ego and "it's all about me" attitude, then this is the job for you!

1.0
May 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Free food and beer sometimes. Doesn't require thinking. Very monotonous.

Cons

Long hours, low wages, poor leadership, and a downright insulting work flow. Working here showed me how terrible the private sector can be. From having to consistently put up with toxic social interactions, erratic leadership, fluid goal posts, and no professional growth opportunities this company is truly killing innovation faster than any tech company I've seen. The leadership during my time not only threatened not to pay me after I found a new job, they also didn't take any feedback that any employees gave seriously. They did not put in nearly as much work as the entry level employees. They had so many guidelines, best practices, and work flows that it was impossible to do the job up to their standards. The campaign coordinator team that the graphics design team worked with was untrained, basically unsupervised, and had zero experience working on computers in many cases. The leadership also promoted a communication style where employees were told to chat each other, even when they were in the same room. When you can't write, you can't chat, therefore you can't communicate, and therefore you get frustrated. This was a horrible experience on almost every level, and I am so glad to have left.

Viewing 10 - 12 of 382 Reviews

Glassdoor has 401 Dealer.com by Cox Automotive reviews submitted anonymously by Dealer.com by Cox Automotive employees. Read employee reviews and ratings on Glassdoor to decide if Dealer.com by Cox Automotive is right for you.