Docusign Customer Success Program Manager reviews

I started at DocuSign in May. Part of the reason I took this opportunity was the amazing PTO benefit (i.e 20 days off, plus a holiday shut down week, plus an extra day off per quarter for rest). For reference, I left a company where I was given unlimited PTO to come here and *assured* that I would have these benefits at DocuSign. Unfortunately, with the new CEO coming onboard about a month ago, the company wide shut down and extra day per quarter were demolished. On top of this, the communication around the loss of benefit was sketchy: they hid it from the vast majority of employees (and only a few employees found out from a town hall in Chicago). Once the news spread and leadership finally admitted to the change, the reasonings were completely contradictory statements. The real reason is they are losing money and giving employees company wide days off was costing them. Note: The benefits you see on the company webpage do not reflect what we currently have so be aware of this when thinking about working here. Over the past few months in general, there has been a huge amount of change from the executive level (CEO change) to director level. Employee moral is at an all time low with all this change, PTO benefits being stripped from us, and lack of opportunities for remote employees to have get- togethers.

I would have never left my former employer if I had known I would have been laid off after seven months. That was very disappointing.