DrFirst reviews

4.0

74% would recommend to a friend

(48 total reviews)
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G. Cameron Deemer and Lazier Kornwasser

93% approve of CEO

73% positive business outlook

Reviews by job title

48 reviews

Reviews about "Compensation"

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4.0
Jan 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Individual products within DrFirst are run like independent businesses. This gives those products a great deal of freedom to find processes and approaches that work for them. I have mostly been involved with the Backline product which is a great product and has a great team of people who are great in their roles. Work life balance is great and respected generally. The benefits and salary are above other places. Some of the people are really fun to work with. They give out more swag than any other company I've work for and have frequent celebrations to reward good work.

Cons

Because each product is run independently, there is alot of silo'ing in the company, because the products don't share best practices with each other and take pride in doing things THEY'RE OWN WAY even when their own way is backwards. This results in some products being really awful places to work. While I enjoyed my time working on Backline, when I would work with the other products it was not a good experience and usually a very bad experience professionally. It amazing how one company can have such a range within it--- from great to absolutely terrible. Where I worked was good and I am happy I had that chance, but I would never work for the other products and wouldn't recommend them.

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DrFirst Response
6y
Thank you for your time with the company and with our secure messaging product, Backline. We are proud of the difference our products make in healthcare and Backline would not be as successful without dedicated members of the team. Thank you for taking the time to share your feedback and review. If you have any additional details you would like to share, please email us at feedback@drfirst.com .
2.0
Aug 31, 2019
Recommend
CEO approval
Business Outlook

Pros

You will have to learn a lot in a short period of time. Company is poorly managed and constantly short staffed. Consequently you almost always have to be in fire fighter mode and face mission impossible. You often have to work beyond your pay grade in a hostile environment if you truly wants to get things done. Unless you are a good pretender of course who seem to be the ones getting promoted in this company anyway. If you are a good honest hard worker who truly delivers but is not good at pretending or sucking up to the boss, this place probably does not work for you in the long run. But the hostility and challenging environment will force you to learn, otherwise you would sink to the abyss.

Cons

Company has a culture that is very hierarchical. The emperor may not be wearing any clothes, but you will be on the chopping board if you dare mentioning it. Consequently managers push workers extremely hard as the pressure bears down on everybody from the top. People only get promoted if they have similar background to the owners or are perceived to have external connections potentially benefiting the company. They hire a lot of young people from mainland China. But they go through a revolving door every few years. High turn over means lower cost for management. As you become senior, you command a higher salary which is not well received by management. Most of these folks never get anywhere in the company despite incredible work ethic and talent. They do not belong in the inner circle of management. Interestingly, a lot of very talented people from the DC metro were recruited by the company each year even though most of them were never retained. Only exception were people from India. Although many of them were non performers, most of them really stick together and cover up each other. Via smooth talking, light promises and sucking up to the boss, they are a very successful group in this company including the offshore team. If you could belong in this group, it might as well work out for you.

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DrFirst Response
6y
Thank you for taking the time to share your review. We are glad to have comp time at DrFirst which offsets any overtime worked for employees. With our open-door policy, this and any other concerns, is something any employee can discuss with their manager or the HR team. Should you have any additional feedback, we welcome you to send us an email to feedback@drfirst.com
2.0
Aug 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, Well known name in HIT, Decent Salary

Cons

Family Members in executive positions, Revolving Door for Sales Talent, No commitment from Leadership

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DrFirst Response
6y
Thank you for taking the time to write a review. We hope while you were with us, you took advantage of our open door policy to share your feedback for improvements. We appreciate hearing your experience and if you’d like to provide further feedback please email us at feedback@drfirst.com.
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