DrFirst reviews

4.0

74% would recommend to a friend

(48 total reviews)
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G. Cameron Deemer and Lazier Kornwasser

93% approve of CEO

73% positive business outlook

Reviews by job title

48 reviews

Reviews about "Compensation"

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1.0
Jun 27, 2024

Slowly sinking ship

Recommend
CEO approval
Business Outlook

Pros

- remote work - pay was decent

Cons

Direction is sorely lacking and management is constantly getting in each other's way as well as are just out of their depth. The flagship product for the company went 2 years without a major update because of an ego contest between upper management. Technology overall is sorely outdated and impossible to update because technical leadership is either completely non-technical or focused on minimizing cost at the expense of literally everything else. It's an HR company masquerading as a tech company.

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DrFirst Response
1y
Thank you for sharing your feedback. We appreciate you taking the time to highlight both the positive aspects, such as remote work and decent pay, as well as the areas where you feel we need improvement. We are truly sorry to hear about your concerns regarding our direction, management, and product. We recognize the importance of strong leadership and effective communication in driving the company forward, and we are actively working to address these issues. We are committed to evolving and improving, and your feedback is a crucial part of that process. If you have any specific suggestions or would like to discuss your concerns further, please feel free to reach out to us directly at hrsupport@drfirst.com. Thank you again for your honesty and for contributing to our growth.
2.0
Jun 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Job offered remote flexibility, pay was good.

Cons

Leadership lacked direction, often blamed others for their missteps.

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DrFirst Response
2y
Thank you for taking the time to provide your feedback. We’re pleased to hear that you appreciated the remote flexibility and found the pay satisfactory. We are sorry to hear about your experience with our leadership. Providing clear direction and taking responsibility are key values for us, and your comments highlight areas where we can improve. We are committed to enhancing our leadership training and fostering a culture of accountability within our team. Your insights are extremely valuable as we continue to work towards making DrFirst a great place to work. If you have any specific suggestions or further feedback, please don’t hesitate to reach out to us directly at hrsupport@drfirst.com. Thank you again for your input.
1.0
Sep 4, 2023
Recommend
CEO approval
Business Outlook

Pros

met a lot of people who were nice and seemed to care since it's a fully remote setting.

Cons

Constantly in limbo in regards to your schedule. You find out a week before the end of the month what hours you will be working, every single month no matter how long you have been working there. Nepotism is huge here and everyone knows somebody when they are getting promoted and hired. There are a few departments that have three coworkers that are family, pretty sure it explains itself. As well as firing people left and right out of the blue. The company cleared the whole implementation department and Leaders and Directors that have been there for years. I have seen coworkers become sheeps in regards to the growth aspect and do whatever they can to move up. Pay is super low compared to the industry average. The company has probably got rid of over 200 employees since I have been working here. Email staff to let them know people were let go due to "individual performance" and not business-related reasons. False hope in regards to moving up and small annual raises. Seeing great coworkers go weekly due to better opportunities since there is no communication at all between Managers and their staff. Would not recommend it to anyone that believes they owe themselves a lot and want to strive for a lot. Not a lot of growth opportunities. If fully remote and a paycheck is what you want, this is the place. If you are looking for a place where you can easily approach your leaders, don't work here. Coworkers let go for not meeting metrics that in no way shape and form correlate with the job performed.

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DrFirst Response
2y
We're sorry to hear that you had a negative experience during your time with DrFirst. We take your feedback seriously and are committed to continuously improving our work environment. We encourage you to reach out to our HR department or your manager to discuss your concerns further so that we can address them appropriately.
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