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ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)
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Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews
1.0
Jul 2, 2018

Wow, this place is terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nobody cares if you leave. In fact that just makes it easier for them to outsource your job.

Cons

First off, If your company is squired by ECi know that they don't care about you, all they care about is your customer list. Be prepared to be outsourced. ECi Manufacturing outsourced all development jobs to who knows where. Employees were told that the outsourcing was an "internal restructuring" and customers didn't need to be told. There was no go forward plan after the restructuring. It's common for ECi people to promise the universe and deliver nothing. Or very little, very much later than what they stated. If your company is bought by these clowns start you job hunt now, there are much better companies to work for.

1.0
Oct 9, 2016
Recommend
CEO approval
Business Outlook

Pros

What can I say about ECi? Well, thankfully it is not Friday, because that is when we were not allowed to email or message anyone! On the positive side, we saved the company $0.00002 in bandwidth charges. Well, our "Social Media Directory" highly recommended that we leave a glassdoor review, so here are my words of advice: Be careful of what you read. There are a lot of "fluffy good" fake reviews on glassdoor.

Cons

- Upper management hires "yes men" for a lot of middle and upper management positions, so don't expect a whole lot of caring about you or your ideas. - Instead of Taco Tuesdays, we have Layoff Wednesdays. Much more exciting to see if your number is picked... - Many good and honest people have been pushed out. Very sad! - Software development is outsourced to India, No... now it is Bolivia. No wait! Now it is back to India. Stay tuned to see where it is tomorrow. (here is hint: it won't be the US... )

1.0
Aug 30, 2022

If you get acquired by ECI, run!

Recommend
CEO approval
Business Outlook

Pros

Nothing good. That is why I am a former employee.

Cons

If your company gets acquired by ECI, be ready to be shocked. You will be expected to do a whole lot more with a pay cut, vacation reduced, a bunch of stringent processes to follow, and high goals/expectations to achieve. It is clear that they do not care about employees, nor customers! They nickle-and-dime everything they can out of the customers. Rebrand your product, and through their heavy processes and red tape, end up butchering the relationships you had spent years building with co-workers and clients. It is very sad when I actually HAD a career and after ECI took over I was left with nothing but billable hours to deliver, and not even the trust to contact and schedule my time with clients, as a scheduler became in charge of my schedule and appointments. Don't forget, they are an investment company....all they care about is how profitable you are to them! That should tell you loads right there. Just run if you were used to be treated as a professional, because under their thumb, you're just a worker bee! (I actually was in my role for quite a few years before we got acquired by ECI. I stayed under ECI's umbrella for a year after the acquisition. )

Viewing 4 - 6 of 419 Reviews

Glassdoor has 433 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.