East West Bank reviews

3.8

68% would recommend to a friend

(751 total reviews)
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Dominic Ng

88% approve of CEO

71% positive business outlook

East West Bank has an employee rating of 3.8 out of 5 stars, based on 751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The East West Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

751 reviews
1.0
Aug 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Work environment is hit or miss.

Cons

Where do I start? Lucky I left with grace. C-level HR leader is horrible. Leadership blames everyone for issues when this person can’t own up to his own mistakes. Also has his favorites he trusts and over pays.. PSA: People aren’t leaving mainly because of remote work, people are leaving because they do not want to choose between family and work, or work and safety. People are leaving because of leadership, who verbally abuse their employees. Underpaid, over worked is their model. Past leader's who left were actually good for the bank. Tried to change into agile environment thru transformation projects but ultimately everything reverts back to the way it use to be.. 10-15 years ago. Everything is so manual. There’s also so much drama, so much gossip, everyone knows each other’s salaries. Even the newly hired leader is horrible. Talks so much dirt about past employees when she absolutely knows NOTHING about them. She has already soured the team with her thumping of the chest and claiming she is an expert at every Business function. If the CEO doesn’t wake up, there won’t be a team in Back office anymore.

1.0
Oct 17, 2020

SEC Reporting

Recommend
CEO approval
Business Outlook

Pros

Good company, very active HR department arranging fun activities for employees and keep employee contributions for medical benefits same over the years. Benefits also include stock awards of $2K per year which vest over 3 years, actual payout is lower as the company stock has declined over last few years. great co-workers.

Cons

SEC reporting group is the worst department in the whole bank, sec reporting managers feel an obsessive need to pretend that they are very professional, demand excessive overtime and keep staff communication on need to know basis. Very high turnover in team, employees who are good at sucking up get promotions. Instead of developing skills, retaining employees and giving raises/bonuses managers demand work late nights, on weekends, hire outside consultant. At the time of annual performance review make you feel little, tell you that your raise and bonus is more than you deserve. I would not recommend anyone joining sec reporting until CFO or HR take notice of behavior of current sec reporting managers.

1.0
Apr 25, 2017

Not a Good Place to Grow Your Career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people that you work with day-to-day are nice and easy to work with. Generally, there aren't a lot of difficult personalities to deal with. The bonus structure is decent and for the most part, merit based.

Cons

There is a revolving door in Corporate. It is not uncommon for employees to leave only after a few months. It's become expected that good people don't stay. And for those that do stay, they become complacent and try to do as little as possible. There are employees that work really hard, and unfortunately, being a Chinese bank, putting in the hours matters. The CEO is a CPA so managing costs and balancing the books is how the company is run, not based on opportunity and growth.

Viewing 7 - 9 of 751 Reviews

Glassdoor has 779 East West Bank reviews submitted anonymously by East West Bank employees. Read employee reviews and ratings on Glassdoor to decide if East West Bank is right for you.