East West Bank reviews

3.8

68% would recommend to a friend

(751 total reviews)
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Dominic Ng

88% approve of CEO

71% positive business outlook

East West Bank has an employee rating of 3.8 out of 5 stars, based on 751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The East West Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

751 reviews
2.0
Apr 16, 2016

First Vice President

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits Most people are courteous and nice

Cons

Below market pay... sometimes significantly Rife with politics, especially the higher you are in seniority. My SVP was more preoccupied with protecting her image and exhibited extreme nepotism Over worked and under resourced Talented people have low morale... they pay just enough for them to stay and tolerant all the BS while not motivated to give their best work

1.0
Apr 5, 2014

Disappointing

Recommend
CEO approval
Business Outlook

Pros

Solid financial profile and performance for shareholders, lacks many layers of management , China - US bridge banking a mission that sets bank apart from others .

Cons

Senior leadership lacks caring for employees, little teamwork, much favoritism, and traditional top down way of management. Lack of training programs. Leadership team does not promote positive feedback or communication. Lack of enforcing performance reviews. Cutthroat and pressure on meeting short-term goals. Management makes promises they do not keep to attract employees.

2.0
Oct 30, 2013
Recommend
CEO approval
Business Outlook

Pros

My previous company (United Commercial Bank) was acquire by East West, which had been our largest competitor. In retrospect, I may not have been the most cooperative holdover, and they were at least patient enough to let me carry on while my work performance suffered. I genuinely enjoyed the work that I did and I don't think the employees were terrible people. The HQ is in Pasadena, which is a nice area.

Cons

It's been quite a few years and I still feel a strong dislike for this company. I feel that the culture is a bit negative, and from my perspective, there was a bit of mistrust. It may have been situational, since we were acquired, but I know it wasn't just me. Many of the ex-UCB employees left when they could. Some of the EWB employees that I befriended were unhappy also. I never felt welcomed as an employee, the department didn't welcome us, people didn't go out of their ways to introduce themselves. It took a lot of effort, we had two different bosses/department heads that were jostling for positioning, and I felt like the red headed step child until the day I left. Pay is pretty low, the company is a bit petty, and while they do offer work sponsorship, I felt that it was a bit exploitative. It's practically indentured service from the loan assistants that I had talked to. The middle managers/team leaders were not that smart, competent, or adept as leaders. I will concede that this may be true of this banking niche in general, at least from my outlook (I was pretty young/immature back then) Those with ambitions should not stay as the opportunities are not merit based, but rather relationship oriented. Exit opportunities are not great; I had a difficult time breaking into mainstream banks since no one outside of the Chinese-American banking circle knows about EWB, despite it's size and "prestige."

Viewing 10 - 12 of 751 Reviews

Glassdoor has 779 East West Bank reviews submitted anonymously by East West Bank employees. Read employee reviews and ratings on Glassdoor to decide if East West Bank is right for you.