Elavon reviews

3.2

52% would recommend to a friend

(797 total reviews)

Jamie Walker

52% approve of CEO

51% positive business outlook

Elavon has an employee rating of 3.2 out of 5 stars, based on 797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Elavon employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

797 reviews
2.0
Apr 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Anytime you are in a position to take care of some of your financial needs is a pro on any level. They pay enough for you to stay but not enough for you not to consider better opportunities elsewhere.

Cons

Upper-management has taken their focus off of taking care of their employees and shifted to being like every other merchant processor in the industry. We can no longer say we are not like everyone else. Overworked, underpayed and under appreciated.

1.0
Jun 17, 2015
Recommend
CEO approval
Business Outlook

Pros

No so many.. I guess work from home 2 days a week and whenever manager is out of office.

Cons

Very combative environment due to poor low quality untrained management, specifically keith winnick. Horrible work environment. . No windows, lack air, office discussing.. working there was a nightmare.

1.0
Jun 14, 2015

Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was a comfortable work environment. Also co-workers were generally quite nice.

Cons

$9 hr. to tell business owners that they must pay credit card account fees for no additional services and if they want to close the seldom used account it will cost $250. These 3 yr. accounts are sold by unknown outside vendors who do not explain the trap that is set. It's a scam on a large scale by U.S. Bank's credit card service division, Elavon. Also felt I was chained to my desk! Had to get permission to use copier or go to the bathroom. When I quit I was not allowed to collect my things and was escorted from the floor as if I were under arrest even though I was calm, reasonable and modulated in my tone.

Viewing 4 - 6 of 797 Reviews

Glassdoor has 900 Elavon reviews submitted anonymously by Elavon employees. Read employee reviews and ratings on Glassdoor to decide if Elavon is right for you.