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Firstsource Solutions

Engaged Employer

Company review - Team Executive Firstsource Solutions Employee Review

3.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Strong recognition & credentials 2.Investment in technology and innovation 3.Opportunities for new entrants / fresher 4.Diverse verticals and global presence

Cons

1.Employee compensation / benefits are often seen as low 2.Competitive pressure and margin risks 3.Career growth / advancement is not always clear or fast 4. Transport are not scheduled on time

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Firstsource Solutions Response
9mo
Thank you for your detailed feedback and for highlighting several of our strengths such as recognition, innovation, opportunities for new entrants, and our global presence across diverse verticals. We truly appreciate your acknowledgment of these efforts. We also note your observations on compensation, competitive pressures, career progression, and transport scheduling. Employee compensation and benefits are reviewed periodically and are performance-linked to ensure fairness and merit-based rewards. We continue to work on enhancing transparency and accessibility of career growth opportunities through our Internal Job Posting (IJP) framework. Regarding transport scheduling, we understand the concern and will review the existing roster process to improve timeliness and communication.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
1w
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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