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Firstsource Solutions

Engaged Employer

Good for career growth - Operation Team Leader Firstsource Solutions Employee Review

5.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Company prefers internal seeded colleagues and make sure that the capable ones are achieving what they deserved with mentoring session and motivation.

Cons

Company prefers internal colleagues over external skills and knowledge which may lead to similar mindset and skill set in the company.

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Firstsource Solutions Response
8mo
Thank you for sharing your detailed feedback and for recognizing our focus on internal growth and mentoring. We truly appreciate your acknowledgment of how Firstsource supports and motivates capable employees to progress within the organization. While we take pride in nurturing and advancing internal employees, we also understand the importance of bringing in fresh perspectives and diverse skill sets. Your suggestion to prioritize skills alongside tenure is well noted and will be shared with the respective leadership teams for consideration in future talent planning.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
1w
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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