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Firstsource Solutions

Engaged Employer

Ok for the first job doing claims. - Claims Examiner Firstsource Solutions Employee Review

2.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home was the best part.

Cons

Pay per claim but during training 17 hour.

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Firstsource Solutions Response
5mo
Thank you for taking the time to share your feedback. We are happy to hear your satisfaction with our remote work option. We work hard to ensure our Firstsourcers feel well supported and engaged even when working from home. We are happy to know that this was part of your experience. We hear your concern surrounding our claims pay structure. Though we work with both our client and teams to ensure our pay meets market standard, we understand if this is not a great fit for all who experience it. Your feedback is valuable as we continue to monitor our pay structures for areas to improve. Thank you again for your thoughts.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
2d
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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