employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Terrible - Retention’s Advisor Firstsource Solutions Employee Review

1.0
Nov 30, 2017
Recommend
CEO approval
Business Outlook

Pros

My line manager was great

Cons

Where to start , just left today after working 11 months there , wages constantly wrong mine was almost £600 down this month . No support what so ever I’ve just recently lost my dad and didn’t even get a sympathy card off no- one in there , they really don’t care , get took into hearings at drop of a hat , so strict on anything , would not recommend working there at all

avatar
Firstsource Solutions Response
8y
We are sorry to hear about you loss, lack of sympathy and compassion is something that we at Firstsource seldom hear, if ever, as we are known for our teamwork. Here at Firstsource, we always endeavour to provide a supportive environment for any work related challenges. Please feel free to get in contact and give us your feedback in more detail and give us the chance to change your perception.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

avatar
Firstsource Solutions Response
1d
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All