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Firstsource Solutions

Engaged Employer

Prospect Growth and Salaries - Team Leader Firstsource Solutions Employee Review

1.0
Dec 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Process is simple to learn and understand, good peoples to work, company is good for 2 options 1) People as first option to enter Boo 2) People with no options in terms of qualification and age

Cons

Employees and Team leaders are always threatened of been sacked, always need to work in fear of losing jobs,

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Firstsource Solutions Response
7y
Thanks for writing in with your feedback. People centricity is one of our key values and that is inclusive of providing job security and a great and helpful work environment for all Firstsourcers. We are sorry to know you felt insecure about the job. You have been a loyal employee with us for 8 years and we value that a lot. Do let us know if you further wish to discuss this and we can share feedback with relevant teams to action this.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
1w
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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