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Firstsource Solutions

Engaged Employer

Great at first, but boring and irritating as time goes on - Technical Support Firstsource Solutions Employee Review

2.0
May 8, 2019
Recommend
CEO approval
Business Outlook

Pros

This kind of work is an excellent way of getting your foot in the door with corporate jobs and even a career

Cons

Unless you play nice with those in higher position than you, advancing in the company is rather difficult. This company almost seemed to not acknowledge the hard work of those who were not willing to try and get on the good graces of higher up management

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Firstsource Solutions Response
7y
Thanks for writing in. We take your feedback sincerely. Our people are at the core of our values and giving them a great experience is priority for us. We would like to delve deeper into why you felt people are not treated well here. Do share your contact details for us to connect and understand this better.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
1w
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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