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Firstsource Solutions

Engaged Employer

Great Atmosphere - Training and Development Specialist Firstsource Solutions Employee Review

5.0
Apr 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Great development opportunities. Lovely people to work with. Great atmosphere. Amazing engagement with wonderful incentives and prizes.

Cons

Lack of local amenities in the area.

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Firstsource Solutions Response
5y
Thank you for your review and it’s encouraging to know you recommend us as an employer. We're happy to know that you are satisfied with the incentives and the enabling work environment being provided at Firstsource. The upward mobility of employees is our key focus and we’re constantly looking for ways to ensure they have access to growth and development opportunities. We’re glad to know that your positive experience is also reflective of the same. Meritocracy is one of the hallmarks, of our people-centric culture – our Rewards & Recognition programme acknowledges the superlative performance. We empower Firstsourcers to recognise their peers and teams on our online R&R platform. Wishing you a fulfilling career with Firstsource.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
1w
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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