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Firstsource Solutions

Engaged Employer

Good - Senior Associate Firstsource Solutions Employee Review

4.0
May 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Growth for who work hard

Cons

Finance and HR team area need to be improved

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Firstsource Solutions Response
5y
Thanks for your review. It’s encouraging to know you recommend us as an employer. The upward mobility of employees is our key focus and we’re constantly looking for ways to ensure they have access to growth and development opportunities. Our teams ensure that Firstsourcers are provided with a supportive work environment and continually make our best efforts to enhance the processes and facilities to make sure they are well-tuned with the overall employee experience for Firstsourcers to perform efficiently. We value your feedback and encourage you to connect with your Operations Manager or Centre Head about your specific concerns for any support. Wishing you a fulfilling career with Firstsource.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
8h
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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