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Firstsource Solutions

Engaged Employer

“Firstsource Solutions is an extremely fast-growing company and a wonderful place to work! - Senior Analyst - Underwriting Firstsource Solutions Employee Review

5.0
Apr 4, 2022
Recommend
CEO approval
Business Outlook

Pros

The Management truly cares about each individual, welcomes creativity, and leads by example. The culture at Firstsource is the best I've ever worked for and everyone is authentic and loves what they do. Training processes are great and really help people to feel comfortable in each position. The managers are always willing to help and will take time out of their day to dedicate helping you if needed. Because Firstsource is growing so rapidly, there are some changes that happen fairly frequently, which can be stressful at times, but overall i would really recommend people to work with Firstsource to make a difference in their work life” Pro's: Positive & Transparent work culture. Friendly Environment. Better Opportunities for Professional Growth. Learning & Development. Excellent Rewards and Recognition to motivate employee's. Company understands work-Life Balance and respects that.

Cons

The Appraisal & Compensation should be scaled up as I see this is the only factor for a drawback at Firstsource. "Appraisal's/Compensation's are the factors that Motivate employees and boost their output"

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Firstsource Solutions Response
4y
Thank you for taking the time to share your experience, and it's great to know how contented and trusted you feel at work. Providing an enabling work environment to Firstsourcers is extremely important to us as we continually work towards enhancing it. Meritocracy is one of the hallmarks of our people-centric culture – The commitment and performance of our employees never go unnoticed and is appreciated and rewarded. However, we are taking your feedback and will address the areas we missed in delivering a great experience to you. All the best for a long and happy career with us.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
13h
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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