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Firstsource Solutions

Engaged Employer

Great Work please - Senior Associate Firstsource Solutions Employee Review

4.0
Apr 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Nice place to work .

Cons

Less night shift allowance and TL are not supporting to take leave

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Firstsource Solutions Response
3y
Thank you for your feedback. We are happy to know that you enjoy the work environment here at Firstsource. As you will know, all employees are entitled to avail leaves basis their working pattern which is mutually convenient to them and the business. In case of any urgent circumstances, employees can make their requests to their Managers and HR team explaining the reasons. We are committed to giving Firstsourcers competitive compensation and shift allowances and have a team that continually reviews them to be at par with market standards. We care deeply about creating employment security for Firstsourcers and imbibing one of our core values 'Humaneness' i.e.: being fair, respectful, and sensitive. It may not always be perfect, however, we try hard to ensure that we support our employees at all times. Wishing you a long and fulfilling career with Firstsource.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
8h
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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