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Firstsource Solutions

Engaged Employer

adasdas - Senior Executive Firstsource Solutions Employee Review

3.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Slow growth, work from Home

Cons

Pay & Benefits, Random policy changes

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We understand the importance of providing growth opportunities for our employees. Our commitment is to foster professional development and provide pathways for advancement to help our team members achieve their career goals. We recognize the benefits of offering work-from-home options, especially in providing flexibility and work-life balance. We are dedicated to supporting remote work arrangements and ensuring that our employees have the necessary resources to be successful while working from home. We strive to offer competitive compensation packages and comprehensive benefits to attract and retain talented individuals. We regret any inconveniences caused by random policy changes and understand the importance of consistency and transparency in our policies. We are committed to improving communication and ensuring that any policy changes are communicated clearly and in a timely manner.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
1w
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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