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Firstsource Solutions

Engaged Employer

Pretty good if you are a glass half full kinda guy - Ops Manager Firstsource Solutions Employee Review

2.0
Apr 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Growth Facility Work pressure Learning

Cons

Transportation is a disgrace No employee centric benefits Human Resources is a joke Admin team is useless Salary very low for a fresher Work life balance poor

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We prioritize growth opportunities, ensuring that employees have access to career development resources and clear paths to progression. Our facilities are designed to provide a comfortable and efficient working environment, and we constantly look for ways to improve these spaces. While we acknowledge that work pressure can vary across different projects, we aim to balance workloads while fostering a supportive environment that encourages teamwork and open communication. We recognize that learning is a key component of personal and professional growth, and we provide extensive training programs to help employees acquire new skills and stay updated with industry standards. We absolutely value the importance of recognizing our people and providing basic amenities to create a more wholesome and supportive work experience. We are committed to ensuring that our employees feel appreciated, respected, and well-equipped in their roles.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
2d
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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