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Firstsource Solutions

Engaged Employer

Grateful for Growth and Excited for the Future - Subject Matter Expert (SME) Firstsource Solutions Employee Review

5.0
Apr 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Career Growth Opportunities: My recent promotion is a strong reflection of the company's commitment to internal growth and employee development. Supportive Leadership: Managers and team leads are approachable, encouraging, and invested in employee success. Collaborative Culture: Teamwork is genuinely valued here, making it a positive and productive environment. Learning & Development: Opportunities for skill development and learning through mentorship

Cons

While promotions and major achievements are celebrated, smaller day-to-day wins sometimes go unnoticed. Things move quickly, which is exciting, though occasionally it leaves little time for reflection or knowledge-sharing.

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Firstsource Solutions Response
1y
Thank you for sharing your thoughtful review! We’re thrilled to hear about your recent promotion—congratulations! It’s great to know you’ve experienced career growth, supportive leadership, and a collaborative culture at Firstsource. We take pride in fostering an environment that encourages development and values teamwork. While we celebrate milestones, we recognize the importance of acknowledging everyday contributions and creating time for reflection. We’re actively working on enhancing our recognition programs and promoting knowledge-sharing practices.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
1w
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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