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Firstsource Solutions

Engaged Employer

Feedback - Subject Matter Expert (SME) Firstsource Solutions Employee Review

5.0
Apr 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Working with this company has been an incredibly rewarding experience. From day one, I’ve felt supported, valued, and challenged in all the right ways. The leadership encourages growth and provides opportunities to learn, take on new responsibilities, and truly advance in your career. I’ve gained not just skills and experience, but also confidence and clarity in my professional path. It’s a place where hard work is recognized and personal development is a real priority. I’m genuinely grateful for the growth I’ve experienced here.

Cons

Overall, my experience with the company has been positive. It offers a supportive environment, great learning opportunities, and a team that’s genuinely passionate about what they do. Like any organization, there are areas that could use improvement — at times, internal processes can be a bit slow, and communication between departments could be more streamlined. However, I’ve seen the company actively working on these challenges, which shows a strong commitment to growth and continuous improvement. I appreciate being part of a company that listens, evolves, and strives to get better every day

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Firstsource Solutions Response
1y
Thank you for the thoughtful and detailed feedback! It's wonderful to hear that you've had such a rewarding and growth-oriented experience. We're especially glad that you've felt supported and valued, and that leadership’s focus on development has made a meaningful impact on your career journey

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
1w
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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