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Firstsource Solutions

Engaged Employer

Work Anniversary Feedback - Senior Manager Firstsource Solutions Employee Review

5.0
Apr 28, 2025
Recommend
CEO approval
Business Outlook

Pros

As I celebrate 20 years with the organization, I wanted to take a moment to express my heartfelt thanks to each of you. It’s been a rewarding experience, and I feel incredibly fortunate to have been part of this amazing team for two decades. Over the years, I’ve had the privilege of working alongside so many talented and dedicated people. Together, we’ve faced challenges, celebrated successes, and grown both personally and professionally. I couldn’t have asked for a better group of colleagues to share this journey with. Thank you all for your support, collaboration, and friendship. I look forward to continuing our work together and to the next chapter in this incredible journey.

Cons

More self-development learning sessions/courses to improve my existing skillset

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Firstsource Solutions Response
1y
Thank you for your inspiring message and for your incredible 20 years of dedication! Your journey and continued commitment reflect the very values we strive for as an organization—teamwork, growth, and long-term impact. It's truly colleagues like you who shape the heart of our culture. We’ll certainly explore ways to enhance our learning offerings so team members like you can continue to grow and evolve in your roles.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
1w
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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