employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

A company that truly supports internal growth and career transformation - Senior Executive - Technology Firstsource Solutions Employee Review

4.0
Jun 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong internal mobility support – my transition from Support Engineer to Data Engineer was smooth and well-guided. Managers and mentors are genuinely invested in employee development and upskilling. Training resources and cross-functional exposure helped bridge the skill gap and build confidence in the new role. Recognition and growth are based on performance and potential, not just tenure. Open culture where employees are encouraged to express career aspirations.

Cons

The internal transition process could be made more structured with clearer timelines and checkpoints. Initial learning curve in the new role can be steep without formal onboarding tailored to internal movers.

avatar
Firstsource Solutions Response
1y
Thank you for sharing your comprehensive feedback! We’re glad to hear your internal transition experience was smooth and that you felt supported by managers and mentors throughout your career move. It’s great to know that our focus on upskilling, cross-functional exposure, and performance-based recognition has positively contributed to your growth. We remain committed to fostering an open culture, promoting internal growth, and investing in employee development—because we believe our people are our greatest strength.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

avatar
Firstsource Solutions Response
1w
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All