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Firstsource Solutions

Engaged Employer

Empowering Leadership and Growth at Firstsource - Team Executive Firstsource Solutions Employee Review

5.0
Jul 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative work environment Opportunities for personal and professional growth Recognition and appreciation for hard work and leadership Transparent communication from management Strong team culture fostering innovation and motivation

Cons

Like any growing company, sometimes processes evolve quickly and can feel a bit overwhelming, but management is actively working on streamlining them.

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Firstsource Solutions Response
11mo
Thank you for sharing such positive feedback about your experience with us. We’re glad to hear that you value our supportive and collaborative environment, opportunities for growth, transparent communication, and strong team culture. We acknowledge that evolving processes can sometimes feel overwhelming, and we’re committed to streamlining them further to make work smoother for everyone. Your advice on continuing to invest in employee development, maintaining open feedback channels, encouraging work-life balance, and recognizing team efforts is well noted. We will keep working to foster innovation, motivation, and a culture where every employee feels valued and supported.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
1w
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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