Client Service Coordinator - Client Service Coordinator H&R Block Employee Review

2.0
Nov 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Easy to get hired there.

Cons

They have an extensive structure and plan but it falls short of being successful due to lack of training and poor management by new hires with little or no experience. They, like most companies pay as little as possible to employees and hire unqualified workers including managers at the store level.

Explore other reviews about H&R Block

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company culture. Employees genuinely love hanging out with the interns and would take us to lunch to chat about anything we wanted.

Cons

I didn't get to pick the exact information technology placement, it was random for all the incoming interns.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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