Pros
The rank and file is a diverse and talented group. The purported "faux-mission" and foreign language requirements attract thinkers and seekers. It's unfortunate that management gives no incentive for these talented people to stay. Expect a revolving door of coworkers, and to be constantly retraining new people.
Cons
There seems to be a top-down culture of marginalizing workers, exploiting well-meaning people, then discarding them at first chance. Workloads increase every year, but the benefit package shrinks annually too. Low wages have been the top concern on the annual employee satisfaction survey each time it’s been taken. Misrepresenting capabilities to clients then trying to bridge the gap with human effort is the operating norm here, in my opinion. Turnover is around 30% annually and there are very few long term employees (for good reason). I also regularly heard my management group making fun of workers in meetings (yes- childish, personal ridicule based on appearance, perceived intelligence, personal interests, etc). Favorite targets of this male dominated group were usually women on the product team, women in other leadership roles in the company, "under-performing" team members, and sometimes openly LGBTQ employees. This went on during and after the company was conducting "sensitivity training" and issuing memos about creating a positive workplace. Yikes. Trust me and the rest of the recent reviews here. You don't want anything to do with Legitscript, its horrible workplace culture, or its anti-worker CEO John Horton. The overall working environment has only gotten worse since the sale last year to private equity firms and renewed focus on pumping the company’s perceived value before the inevitable dump.
