Great CEO but poor experience - Anonymous employee LegitScript Employee Review

2.0
Jun 23, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’m positive that Scott will lead the leadership in the right direction. As much as I wanted to like working here, I didn’t at all. Company is making efforts thru summer fridays and improved benefits and there are a lot of good people here which is good BUT needs tremendous work is leadership between teams, there is not good or consistent communication, structure is missing, not a good onboarding experience, not many events or opportunities to connect with team which makes working just about work, and it gets tiring and burnt out after a while.

Cons

Underpaid for the industry average. Leadership must do a better job of communication and having more support and structure in place for employees. Within a team, each leader should have good skills to provide guidance which was missing, tasks seems very ticketed, unlike other companies I’ve worked for, where communication and solid leadership within all teams was a standard, it’s missing here which doesn’t create a healthy environment, just expected to work and go home and repeat the same cycle. No effort is made by leaders to communicate often, support their professional growth, culture felt all about just get the work done then leave! no work events, feels like you just come to put one’s head down and work. No proper flow or organization, CEO needs to hire more leaders within company capable of leading teams in the right direction to grow.

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LegitScript Response
4y
Thank you very much for sharing your review and perspectives. Many of the things that you have noted are elements that we have been working on and are committed to working on going into the future - better communication, more transparency, improved internal systems and processes, culture, professional development, and the hybrid work environment. Companies who are in significant growth mode often experience these challenges, and these changes take time. While we have made some significant improvements in these areas over the past two years, we will continue to push things forward as we head into the future.

Explore other reviews about LegitScript

5.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

They have such a supportive team and their work culture is outstanding. All the employees are intelligent and caring, so the atmosphere is great. Their benefit is also decent, so I'm content with the work and life balance as well.

Cons

Depending on the department you work for, the career growth could be limited.

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LegitScript Response
10mo
Thank you for sharing your experience and kind words about our culture and team. It’s great to hear you feel supported and value the balance and benefits we offer. I appreciate your feedback on career growth, we know opportunities can vary by department, and we’re working to expand development paths and internal mobility across the company. Thanks again for being part of our team and helping us improve!
2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, good training resources, professional and hardworking colleagues.

Cons

Salaries way below market. They've been promising to improve on that front for years, but the employee surveys are simply not listened to. There's a lot of possibilities for growth - growth of responsibilities, stress and workload, not of incentives or compensation. Morale is at an all time low due to micromanagement.

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