Great Culture, Technical Decline - Implementation Consultant PROS Employee Review

Thank you for taking the time to provide feedback. We appreciate you letting us know your thoughts on both the positives of PROS and where we can improve. First and foremost, we take harassment and code of conduct concerns very seriously. So that we can properly investigate this specific concern, please reach out directly to me, your HR Business Partner, or send a report through our ethics helpline system. At PROS, we are deeply proud of our heritage and believe the ability of our people to continuously innovate has powered our growth through the years. Our technology has evolved a lot over the past 5 years since we announced our move to the cloud. Where we could do better is celebrating and communicating to our teams the successes within the product organization as we evolve our technology. Thank you for bringing this to light. As you mentioned, we have seen tremendous growth in the business and that has put pressure on our teams. A couple of things we have done to lift some of this pressure was to hire and onboard new team members to relieve workload, add a new leadership role in Customer Experience to help scale the organization efficiently as we grow into our next phase of operations, and rollout employee-based programs like Trusted Time Off in the US, additional company holidays, and anniversary awards. We continue to award our top performers through the company-wide President’s Club trip, Outperformer and Spot Award program. Thank you, again, for providing your thoughts and feedback.