Nice equipment but poor leadership and support - Customer Care Specialist Quince Employee Review

Great team environment with supportive colleagues who are willing to collaborate and share knowledge. The company provides opportunities to learn new skills and gain valuable experience. Management encourages professional growth, and the work is meaningful and fast paced. Benefits are competitive, and there is a strong focus on delivering quality service to customers. Overall, it's a positive workplace for employees who are motivated, adaptable, and looking to develop their careers.

No major concerns at this time. Like any workplace, there are occasional busy periods, but overall my experience has been positive.

decent pay, but not enough for what they expect out of you, the queue for interactions was backed up consistently nearly every single day by 500+ interactions. free clothes from store credit they give you, other than that, nothing special.

micromanaged constantly, i was fired over my CSAT rating being off mark by 0.02 % due to mental health after a family member passed away. they gave me an attendance point for having to leave work an hour and a half early due to the call my grandmother was dead from cardiac arrest. literally one of the most heartless HR teams I have ever had the displeasure of working with. They are negligent with your bonus checks, take forever to get back to you, and will fire you the first real opportunity they get so they can continue paying the minimum acceptable entry level wage.