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      Quince

      Engaged Employer

      Quince reviews

      3.2

      59% would recommend to a friend

      (177 total reviews)

      Sid Gupta

      74% approve of CEO

      72% positive business outlook

      Ratings by category

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      3.1

      Diversity & inclusion

      3.0

      Senior management

      2.9

      Culture & values

      2.9

      Work/Life balance

      Quince has an employee rating of 3.2 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quince employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      177 reviews
      1.0
      Jul 16, 2026

      Nice equipment but poor leadership and support

      Customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      They give you nice work equipment.

      Cons

      Hire based on false promises. Impossible metrics and standards. Conflicting communication. Torturous 3 weeks of training. Poor leadership. Inconsistent resources. Minimal support. Disorganized information regarding information to do the job.

      1.0
      Jul 15, 2026

      Heartless management and high expectations with low pay

      Retention specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      decent pay, but not enough for what they expect out of you, the queue for interactions was backed up consistently nearly every single day by 500+ interactions. free clothes from store credit they give you, other than that, nothing special.

      Cons

      micromanaged constantly, i was fired over my CSAT rating being off mark by 0.02 % due to mental health after a family member passed away. they gave me an attendance point for having to leave work an hour and a half early due to the call my grandmother was dead from cardiac arrest. literally one of the most heartless HR teams I have ever had the displeasure of working with. They are negligent with your bonus checks, take forever to get back to you, and will fire you the first real opportunity they get so they can continue paying the minimum acceptable entry level wage.

      5.0
      Jul 13, 2026

      Supportive team and great opportunities for growth

      Global enablement coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team environment with supportive colleagues who are willing to collaborate and share knowledge. The company provides opportunities to learn new skills and gain valuable experience. Management encourages professional growth, and the work is meaningful and fast paced. Benefits are competitive, and there is a strong focus on delivering quality service to customers. Overall, it's a positive workplace for employees who are motivated, adaptable, and looking to develop their careers.

      Cons

      No major concerns at this time. Like any workplace, there are occasional busy periods, but overall my experience has been positive.

      Viewing 1 - 3 of 177 Reviews
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      ReviewsQuince reviews

      Glassdoor has 183 Quince reviews submitted anonymously by Quince employees. Read employee reviews and ratings on Glassdoor to decide if Quince is right for you.