One single decision maker, extreme micromanagement - Anonymous employee Quince Employee Review

1.0
Feb 23, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The co-founders, husband and wife CEO and President, are determined to succeed and have created a model that works for customers. We are growing fast. - They are also transparent about long hours, weekend work and a competitive culture. They love the culture as it is, so there are no false hopes that it will change. - They are also very up front that we market as a sustainable brand but that this comes after revenue and profitability. People who are drawn to work here because sustainability is at the top of their list understand through the interview process that this is not that kind of company, which is fair.

Cons

- The co-founders (husband and wife) choose or approve every image, landing page, marketing communication, sku, sku’s cost, product description page, email and retail price. Every single product is chosen by the CEO, and the retail price is decided by the CEO. It's very inefficient, extremely demotivating and is the epitome of micromanagement.  We are a team of people executing the CEO's orders. - The technology at this company is the worst I have ever worked in.  There is an intention to be at the forefront of technology, but that is not even visible on the horizon yet.   - We are now required to have our camera on for all meetings.   - Many blame-focused emails/slacks from the co-founders with many people on copy, with an underlying tone that you may be fired, which is often true.  Public ridicule and blame happens often. - The turnover is extremely high.  Many employees leave after 2-3 months, and most leave within a year.   - PTO requests are often rejected, you get 2 weeks per year.  Do not fall for the fake reviews here that say that there is unlimited PTO, just ask anyone who works here if they or their teammates have had their PTO requests rejected.   - Bonus metrics are set unrealistically high.  If considering an offer, assume your bonus will be $0.   - There are no designers at Quince.  All product is a direct copy.  We now market under the hashtag: #dupes.   - Relationships with agencies and vendors are extremely strained, we pay late and invoices are often rejected multiple times.     - If considering a future with Quince, find someone on LinkedIn that has left the company in your function, there are many that will be willing to share their experiences.   - I honestly was not going to bother posting anything, but the fake positive reviews here made me feel that I had no choice but to do my part in setting realistic expectations for people considering a role here.

Explore other reviews about Quince

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team environment with supportive colleagues who are willing to collaborate and share knowledge. The company provides opportunities to learn new skills and gain valuable experience. Management encourages professional growth, and the work is meaningful and fast paced. Benefits are competitive, and there is a strong focus on delivering quality service to customers. Overall, it's a positive workplace for employees who are motivated, adaptable, and looking to develop their careers.

Cons

No major concerns at this time. Like any workplace, there are occasional busy periods, but overall my experience has been positive.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

decent pay, but not enough for what they expect out of you, the queue for interactions was backed up consistently nearly every single day by 500+ interactions. free clothes from store credit they give you, other than that, nothing special.

Cons

micromanaged constantly, i was fired over my CSAT rating being off mark by 0.02 % due to mental health after a family member passed away. they gave me an attendance point for having to leave work an hour and a half early due to the call my grandmother was dead from cardiac arrest. literally one of the most heartless HR teams I have ever had the displeasure of working with. They are negligent with your bonus checks, take forever to get back to you, and will fire you the first real opportunity they get so they can continue paying the minimum acceptable entry level wage.

1
See reviews by: Helpful|Rating|Date|All