Horrible company, incompetent management - Marketing Quince Employee Review

1.0
Jan 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Fully remote & the health insurance is very good.

Cons

I can speak only from my experience on the marketing team. Your mileage may vary based on what team you’re on. In my time here, any failure of the company has been considered 100% the fault of the marketing team, and somehow specifically Google and Meta. There is a pervasive attitude that if the company is not hitting goals, it is because we, the marketing team, are not marketing hard enough. There is no discussion of product quality, assortment, in-stocks, etc. The merchandising team randomly selects items like dog harnesses, Christmas trees, and coffee table books priced at $10K (not joking) and when we can’t sell through them, it’s marketing who gets put on blast. You should expect to have hours-long meetings where the co-founders pick apart every single ad you’re running, ask incredulous questions about your strategy, and demand to know why you aren’t “moving fast enough.” To them this means turning off campaigns after 1 or less days, ignoring data right in front of your face, etc. Also, prepare for these same experts to log into your ad platforms and change your settings. As others have mentioned, you realize quickly that you have no input into strategy and direction, even of what you’ve been hired to manage. You are executing the whims of two narcissists who think that they’ve reinvented the wheel. There are also the basics: - Pay was late at least three times in my time here - There is no HR, just 1 person and I’m not sure what they do - They introduced a 401k, but no match - You need to provide your own computer. The company doesn’t have an enterprise license for Microsoft Office, so if you need those products, you need to buy them yourself. Expect to pay for any other supplies and equipment you need This is a completely unserious company that will leave you feeling demoralized, gaslit, and like a worse version of yourself. You won’t receive mentorship, training, or learn new skills, and you certainly won’t be celebrated for any of your wins. Look elsewhere.

Explore other reviews about Quince

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team environment with supportive colleagues who are willing to collaborate and share knowledge. The company provides opportunities to learn new skills and gain valuable experience. Management encourages professional growth, and the work is meaningful and fast paced. Benefits are competitive, and there is a strong focus on delivering quality service to customers. Overall, it's a positive workplace for employees who are motivated, adaptable, and looking to develop their careers.

Cons

No major concerns at this time. Like any workplace, there are occasional busy periods, but overall my experience has been positive.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

decent pay, but not enough for what they expect out of you, the queue for interactions was backed up consistently nearly every single day by 500+ interactions. free clothes from store credit they give you, other than that, nothing special.

Cons

micromanaged constantly, i was fired over my CSAT rating being off mark by 0.02 % due to mental health after a family member passed away. they gave me an attendance point for having to leave work an hour and a half early due to the call my grandmother was dead from cardiac arrest. literally one of the most heartless HR teams I have ever had the displeasure of working with. They are negligent with your bonus checks, take forever to get back to you, and will fire you the first real opportunity they get so they can continue paying the minimum acceptable entry level wage.

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