Pros
In Costa Rica , Winning contests will allow you to travel to awesome events!!!!!!however they are very hard to win, besides that it's just another call center being run by a very bad HR dept, and managers who only worry about having a monkey in a chair, also no real growth , just lateral.
Cons
Costa Ricas office handles SMB accounts, this office is run like a call center, it's definitely not a sales office, they will not even allow you to listen to music, every break is micro managed, the teams are made up of 3, always have a top performer and 2 losers that benefit from the hard work that the top performer puts in, English level is poor, vp is onsite and is no help at all, actually looks for any excuse to fire an employee as much as he can, he's also been known to hit on certain girls , resolves customer issues by simply changing the customers sales teams, all to add to all this sales reps barely make a $1,000 a month, so keep in mind this is definitely a call center