Is Equitable a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at Equitable have rated their employer with 3.1 out of 5 stars in 23 Glassdoor reviews. This is a lower than average score with the overall rating of Equitable employees being 3.4 out of 5 stars. Search open Customer Service Representative Jobs at Equitable now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Equitable .

Does Equitable pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at Equitable with 3.0 out of 5 stars based on 23 anonymously submitted employee reviews. This is 3.3% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at Equitable.

What are the top reviewed jobs at Equitable?

Financial Advisor (90) , Financial Professional (51) , Customer Service Representative (28) , Financial Consultant (26) , Intern (25) , Manager (23) , Director (20) , Lead Manager (18) , Internal Wholesaler (14) , Senior Manager (14) , Senior Associate (13) , Administrative Assistant (11) , Business Analyst (11) , Internship (7) , Case Manager (6)

What are the pros of working at Equitable according to real employee reviews?

"Good people and atmosphere." ((in 81 reviews)); "Flexible with great benefits and an awesome 401K matching 5%." ((in 76 reviews)); "Good work life balance" ((in 48 reviews)); "Caring culture Great vision from leaders Remote work available A lot of internal growth" ((in 33 reviews)); "Work from home, business casual dress code unless in the Manhattan office." ((in 21 reviews))

What are the cons of working at Equitable according to real employee reviews?

"Management poor and not experienced" ((in 39 reviews)); "Salary low for responsibilities given" ((in 25 reviews)); "Poor managers who provide no career guidance." ((in 22 reviews)); "No training for managers." ((in 17 reviews)); "Unfortunately there were constant layoffs." ((in 17 reviews))

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Equitable

Equitable Customer Service Representative reviews

3.1

17% would recommend to a friend

(23 total reviews)

Mark Pearson

10% approve of CEO

18% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Compensation and benefits

2.5

Culture & values

2.4

Career opportunities

2.3

Senior management

1.9

Work/Life balance

Customer Service Representative employees have rated Equitable with 3.1 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. Equitable is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

23 reviews

5.0

Sep 22, 2021

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

So much room for growth and a great team. Management and team leads are always willing to help you learn and grow

Cons

It feels repetitive in the beginning before you’re introduced to new opportunities

3.0

May 25, 2021

Okayy

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good entry level position for customer service

Cons

Lack of organization and low growth opportunity

4.0

May 25, 2021

Good company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great managers. Great response through the pandemic.

Cons

Pay scale may not move quickly depending on department

Viewing 16 - 18 of 23 Reviews

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Jobs at Equitable

Wealth Planning Associate, Client Success (HYBRID OR REMOTE)

Financial Professional Advisor (REMOTE)

Advisor Assist Financial Professional (HYBRID OR REMOTE)

Regional Vice President, Group Retirement Pac NW (REMOTE+TRAVEL)

Senior Innovation Analyst (HYBRID)

Equitable reviews FAQs

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Equitable

Equitable Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer Service Representative

Okayy

Good company

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