Everspring reviews

3.6

63% would recommend to a friend

(115 total reviews)
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Beth Hollenberg

14% approve of CEO

69% positive business outlook

Everspring has an employee rating of 3.6 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Everspring employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

115 reviews
1.0
Jul 14, 2017

Everspring: No thank youuu

Recommend
CEO approval
Business Outlook

Pros

Most people here are quite smart, friendly, and I enjoyed a fair amount of laughs. I really liked quite a few of my coworkers. Decent salary.

Cons

When I accepted my offer to work here I knew what I was getting myself into, but I needed the bump in salary and thought of this place as a stepping stone. A stone I quickly jumped from. First off, ALL of these negative reviews are 100% honest and accurate. In the months I worked at Everspring I would say 15-20 people quit, 5 of them in my small department alone. If that doesn't tell management something is fundamentally wrong with the way their company is running, I don't know what will. My department was extremely understaffed, run like an agency with it's head cut off, one bossy person who isn't the boss of anyone is allowed to micromanage the living daylights out of everyone and makes all of us miserable, but at least we all can agree on that... No one has anyone's back - it's all about doing what you can to cover your own rear end, there's a big "not my job" attitude, internal communication is like an echo chamber management is in to just hear themselves talk and they never ever hear the peons - peons with masters degrees and deep knowledge or bright ideas. It's true, the CEOs do yell audibly at each other, which should be embarrassing to operate on that level, but they don't actually have genuine contact with their lesser employees so... They tell you you have 3 weeks vacation, but it's just earned hourly and not actually part of your salaried position. There's no maternity/paternity leave, sick days are part of your 3 weeks earned vacation, and while the office is upgraded from the last one, it feels like a call center. The health care is not good and you'll have to shell out money for basic services at the doctor. Over all, my time here was spent doing work no one really cared about, being bossed around and bullied by someone management has made no attempt to stop, and like the majority of my coworkers looking for other work. This place was a step up in salary, but a step down in my career and frankly, my better judgement. Thankfully, it taught me quite a bit about what I'm not looking for - if you like not having a real job description so it's up for interpretation and your work dictated to you and then micromanaged to death followed by doing it over because no one communicated the right information and lastly in a confused, hostile environment with free La Croix, well saddle up my friend, Everspring is for you!

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Everspring Response
8y
We appreciate your feedback. I’m happy to hear that you enjoyed the “smart and friendly” Everspring team (we agree!), and am sorry that your overall experience did not match your expectations. We are proud of what the Everspring team is building and work hard to make Everspring a great place. I want to address inaccuracies in your post regarding employee attrition and Everspring benefits. With respect to attrition, Everspring’s companywide retention is very strong, with annual employee turnover rates that are half those of comparable companies. The number of employees who have chosen to leave Everspring is far smaller than claimed in your post. Specifically, the number you note is greater than the total number of people who have chosen to leave Everspring in the past year across all departments combined. Similarly, we have not had anywhere near 5 resignations in the Technology group in this period. We value and support our team in developing their careers with Everspring, and our strong employee retention suggests that our team values these opportunities as well. As part of our efforts to support our employees, we seek to provide benefits that are valued by the greatest proportion of our team. Although we are a new and relatively small company, we have prioritized providing excellent health benefits and a flexible paid time off package. Industry benchmarks and data on national averages shows that Everspring’s benefits plans are in line with – and on many dimensions better than – those of comparable companies and national averages. We use a top tier provider (Blue Cross Blue Shield), and proudly pay a greater share of the plan costs than most companies, thus leaving our employees with a smaller out-of-pocket share and more cash in hand. In terms of paid time off, Everspring offers a comparatively generous and flexible paid time off program when compared to other companies in our industry and of similar size, thus giving our team options about how to use their PTO. Thank you for the time you spent with Everspring. We wish you good luck in your next position. If you have additional feedback regarding areas in which Everspring can improve, please reach out to me directly.
1.0
Feb 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Most employees were quite helpful and kind when I was there. Free drinks, sunshine, holiday and birthday parties.

Cons

Everspring has separation agreements with former employees to prevent them from badmouthing them on websites like Glassdoor. This is self-explanatory, and not a trade secret as it's pretty well known. Let your imagination run wild with this or look at the other reviews.

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Everspring Response
7y
It is unfortunate that you feel you had a negative experience at Everspring. We agree that anonymous social media sites such as Glassdoor are an ineffective platform for two way communication. Regardless, Everspring does not have separation agreements that prevent former employees from sharing your feedback or using platforms such as this one. Although it appears from your posting that you are no longer with the company, I encourage our current employees to go to your manager or come to me directly if you have concerns so that we can have a productive exchange that leads to meaningful resolution of any issues.
1.0
Aug 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Very talented group of admissions advisors. Although most of the top talent are currently looking for other opportunities! Free popcorn and sodas.

Cons

*HORRIBLE HOURS - no work life balance. *Benefits are a joke!! No 401 k, maternity leave or stock option -of course except for C-suite! Sick days are included in your overall bank of pto! *Incompetent middle and upper mgmt. No support or coaching. *DO NOT CARE attitude from upper mgmt towards subordinates, except the chosen few who are in "the inner circle". *VERY LOW MORAL amongst the team and other depts . Everspring has now reduced to lying to their new recruits on hours they will be working. Once hired they find out its more reflective of 11-8 three days out of the week including Fridays and Sundays for some. *The job is simple - the hours and transparency is certainly not!! Please do yourself the biggest favor and steer clear of applying at Everspring!

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Everspring Response
8y
Thanks for your feedback. It is unfortunate that you were dissatisfied with so many aspects of your Everspring experience. Work-life balance is important to us and we go to great lengths to be up front in our hiring process when a role requires a specific schedule. As you note, our partners are in different time zones, so we have staggered schedules in place, as do most customer service organizations. We have a 40-hour week, with the opportunity to earn more with voluntary overtime. When team members’ schedules include work on a weekend, they get time off during the week. We believe it is possible to have work-life balance with a 40-hour work week and are working with those in customer-facing service roles to meet their needs outside of work while still meeting the needs of our partners. In terms of benefits, Everspring offers rich health, vision and dental coverage, various tax-free spending accounts, and a 401(k), among others. At our employees’ request, we also provide a Paid Time Off (PTO) program that offers a bank of days (combined sick leave and vacation time), to provide our team with the greatest flexibility. We wish you the best of luck in your next role. -Susan (VP, Human Resources)
Viewing 7 - 9 of 115 Reviews

Glassdoor has 117 Everspring reviews submitted anonymously by Everspring employees. Read employee reviews and ratings on Glassdoor to decide if Everspring is right for you.