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Express Scripts

Acquired by The Cigna Group

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Express Scripts Custimer Service Manager reviews

2.3

18% would recommend to a friend

(132 total reviews)
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Tim Wentworth

9% approve of CEO

40% positive business outlook

Custimer Service Manager employees have rated Express Scripts with 2.3 out of 5 stars, based on 132 company reviews on Glassdoor. This indicates that most Custimer Service Manager professionals have an average working experience there. Express Scripts is rated 33% below average by Custimer Service Manager professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

132 reviews
2.0
Dec 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, 401k, Medical , dental, Vision.

Cons

Very stressful and Micro managed to the max. No one wants to help you. Everyone just refers you to SOP. Instead of helping you.

4.0
Dec 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Good company culture. Lots of help if needed.

Cons

Occasionally too many calls. Must be prepared for call center high volume calls.

5.0
Nov 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule (WFH), strong team support, encouraged to utilize all PTO and other benefits

Cons

Limited room for growth within division

Viewing 31 - 33 of 132 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.