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Express Scripts

Acquired by The Cigna Group

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Express Scripts Custimer Service Manager reviews

2.3

18% would recommend to a friend

(132 total reviews)
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Tim Wentworth

9% approve of CEO

40% positive business outlook

Custimer Service Manager employees have rated Express Scripts with 2.3 out of 5 stars, based on 132 company reviews on Glassdoor. This indicates that most Custimer Service Manager professionals have an average working experience there. Express Scripts is rated 33% below average by Custimer Service Manager professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

132 reviews
3.0
May 3, 2018

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Great mission statement for employees to work from

Cons

Lots of mergers have caused management to lose sight of the goal at times.

2.0
Jan 15, 2018

future uncertain

Recommend
CEO approval
Business Outlook

Pros

good workflow and flexible hours in come cases, really get to help people at times

Cons

Upper management does not seem to address the gorilla in the room, the fight with Anthem. Both parties seem to just sling mud in the courts...like Kim JongUN versus the Donald.

1.0
Oct 19, 2017

Account Manager

Recommend
CEO approval
Business Outlook

Pros

It only took me 15 mins to get to work

Cons

Management is terrible. Looking back I would have been better off being unemployed. I was belittled and borderline harassed. I was warned about the ESI culture but I thought it was just coming from disgruntled employees , I am here to tell you that it was worse than I ever expected. I did the job of three people and never received as much as a thank you. ESI absolutely lives up to it's reputation. If you are reading this because you are contemplating a career with this organization, RUN I promise you can do better.

Viewing 61 - 63 of 132 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.