Question 1

Is Express Scripts a good company to work for as a Custimer Service Manager?

Accepted Answer

Custimer Service Manager professionals working at Express Scripts have rated their employer with 2.3 out of 5 stars in 132 Glassdoor reviews. This is a lower than average score with the overall rating of Express Scripts employees being 3.1 out of 5 stars. Search open Custimer Service Manager Jobs at Express Scripts now and start preparing for your job interview by browsing frequently asked Custimer Service Manager interview questions at Express Scripts.

Question 2

Does Express Scripts pay Custimer Service Manager employees well?

Accepted Answer

Custimer Service Manager professionals rate their compensation and benefits at Express Scripts with 2.1 out of 5 stars based on 132 anonymously submitted employee reviews. This is 41.5% worse than the company average rating for salary and benefits. Find out more about Custimer Service Manager salaries at Express Scripts.

Question 3

How happy are Custimer Service Manager professionals working at Express Scripts?

Accepted Answer

18% of Custimer Service Manager employees at Express Scripts would recommend their employer to a friend. This rating has decreased by 56% in the past 12 months. Custimer Service Manager professionals have also rated Express Scripts with a 1.8 rating for work-life-balance, 2.0 rating for diversity and inclusion, 1.7 rating for culture and values and 1.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at Express Scripts?

Accepted Answer

Patient Care Advocate (190), Pharmacy Technician (120), Customer Service Representative (86), Senior Manager (64), Business Analyst (53), Director (47), Staff Pharmacist (47), Certified Pharmacy Technician (42), Manager (37), Project Manager (37), Prior Authorization Representative (36), Account Manager (35), Pharmacist (33), Software Engineer (28), Financial Analyst (25)

Question 5

What are the pros of working at Express Scripts according to real employee reviews?

Accepted Answer

"The benefits are good and varied." ((in 414 reviews)); "The only pro I can think of is we had a union from when we were Medco so we had good pay because of that" ((in 258 reviews)); "Great people to work with and many aspects of the business which were interesting to learn." ((in 172 reviews)); "Good pay, Flexibility to work from home" ((in 167 reviews)); "once taking calls its not bad but still not great and the culture is not great" ((in 71 reviews))

Question 6

What are the cons of working at Express Scripts according to real employee reviews?

Accepted Answer

"unable to retain top talent because of poor management" ((in 244 reviews)); "If you are on a team that is overloaded you will have no work life balance" ((in 168 reviews)); "There was no training to speak of, everyone was just thrown to the wolves and expected to perform." ((in 77 reviews)); "Upper management does not care at all about employees!" ((in 68 reviews)); "While there I had 3 different supervisors and witnessed 3 people quit on the team." ((in 60 reviews))

Express Scripts

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No work life balance despite leaderships lies

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Good Employer, Too Much Work

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