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Express Scripts

Acquired by The Cigna Group

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Express Scripts Custimer Service Manager reviews

2.3

18% would recommend to a friend

(132 total reviews)
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Tim Wentworth

9% approve of CEO

40% positive business outlook

Custimer Service Manager employees have rated Express Scripts with 2.3 out of 5 stars, based on 132 company reviews on Glassdoor. This indicates that most Custimer Service Manager professionals have an average working experience there. Express Scripts is rated 33% below average by Custimer Service Manager professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

132 reviews
1.0
Oct 26, 2023

Don't Bother

Recommend
CEO approval
Business Outlook

Pros

You get to work from home

Cons

I could make more money working the drive thru line at the local Chik Fil A. This was fine when I took the job, because my goal was to get my foot in the door in a new field, In 18 months, however, I have been upskilled, trained and promoted. I have been told I am one of the top 20 agents in the department in terms of metrics. My last "promotion" was forced and came with no pay increase, less time off, and inability to seek any other internal positions for 6 months. I had hoped working for a legitimate company would be different in how top performers are treated, but I was wrong. It pays to be bad at your job here as well.

Viewing 13 - 15 of 132 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.