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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(3,491 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Express Scripts has an employee rating of 3.1 out of 5 stars, based on 3,491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Express Scripts employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Dec 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Some people were nice to work with in the St. Louis area. Acceptable cafeteria. Clean and modern facility.

Cons

This company needs a serious wake-up call to get them to clean up their act. I saw a lot of unethical behavior in the call center - brought on by the demands of management - and would go as far to say that these people are in need of some serious help. Someone is going to blow the whistle one of these days and it won't be pretty. Workers are so taxed that the place has become sloppy and there will be serious costs as a result. Management just keeps covering it up and I am glad that I left before they ruined me. Get out if you can. The people in management have no soul and they will try to steal yours.

1.0
Dec 18, 2010
Recommend
CEO approval
Business Outlook

Pros

generous PTO package flexibility in schedule good place to start as an entry level employee to gain experience some employees are friendly

Cons

The basic motto at Express Scripts is "prosper the management team at all costs", take from the lower level employees (jobs, bonuses, salaries) and give it to the management team. Turnover rate is very high, not just from people quitting but they also fire multitudes (even though the company is very financially successful). Good, hard work is not rewarded but kissing up to the boss certainly is. Morale is low and the demands placed on the employees are extreme. There is a lot of backstabbing and immaturity and employees throwing each other under the bus.

2.0
Dec 18, 2010
Recommend
CEO approval
Business Outlook

Pros

The pay is ok for the St. Louis area and the co-workers are very good. Nice new and clean buildings and a good cafeteria.

Cons

Demand for very long working hours 55-75/wk is the norm No recognition for extreme efforts. I've been told by my supervisors that they refuse to acknowledge hard working employees because then they would just come to expect it. There is little to no opportunity for career growth and advancement. Little to no training opportunity. Supposedly there is a education benefit but the managers refuse to approve even job related classes. Most mid to higher level jobs are all filled by people outside the company. The few promotions you do see take forever. Not uncommon to work at an advanced level for 5+ years before promotion to that authority level. Management places little value on the experience and business knowledge of employees Budgeting and estimating are extremely poor. Deadlines are determined without any basis in the amount of work required or the number and skills of the workers available. The company is also embracing the off-shore business model. There are a few departments now that are committed to sending much of their staff overseas and it looks like this concept will be expanded on in the future.

Viewing 3430 - 3432 of 3,491 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.